Caroline Dunn

Public Sector Coach, CareerJoy

Caroline Dunn has consistently demonstrated a commitment to people and service excellence throughout her human resources career in Canada’s public sector.

Caroline has a deep understanding of public sector career development, and during her 31 years in field, she mentored many aspiring leaders, helping to hone their leadership skill sets in their quest to advance their public sector careers. She is an experienced participant in many executive staffing processes in a variety of government departments and agencies.

Caroline’s natural collaboration and strategy skills saw her leading several multi-year business transformation strategies at Innovation, Science and Economic Development Canada (ISED) and at Canadian Security Intelligence Service (CSIS).

Caroline held the title of Assistant Deputy Minister of Human Resources for CSIS from September 2018 to May 2021. Prior to that, she held senior Human Resource roles at National Research Council, Canada Post, Public Works and Government Services Canada, Finance Canada, the Canadian International Development Agency and Agriculture and Agri-Food Canada.

She has a Bachelor of Business Administration and a Certificate in Industrial Relations and is a member of the Human Resources Professional Association (HRPA).


  • Queen Elizabeth II Diamond Jubilee Medal (Top Public Service Manager), 2012
  • Michelle C. Comeau Human Resources Leadership Award, (Human Resources Leader), May 2017
  • Michelle C. Comeau Human Resources Leadership Award (Career Contribution in Human Resources), May 2021