I was in line at Tim Hortons only to realize that I had “jumped the cue”. The irony was that the person I jumped in front of said, “I’m sorry”. I replied, “Only in Canada would we say sorry to the person who butted in front of us.”
Leadership is like that. Sometimes we take on the responsibility for someone else’s errors, or we are quick to jump to conclusions. Our eagerness to say that we are sorry can not only hold us back ourselves, but also hold back the team that we are leading.
FastCompany | Four Times You Shouldn’t Apologize (Even When It’s Your Fault)
Ivey | Should Business Leaders Apologize? Why, When And How An Apology Matters
Forbes | Courageous Leaders Don’t Make Excuses… They Apologize
CJ | Work. Made Easy. (It Is, In Zachary’s Case.)
TED | Being Wrong | “Wrongologist” Kathryn Schulz
Leading, along the road with you!
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