MMM | Lessons from the Barbershop

Good Monday morning,


Back in the 90s was my first experience with seeing a colleague get a hair transplant. It was early days in that booming industry and let’s just say I don’t think the doctor did that great job on his scalp… Maybe I was paying too close attention knowing my future follicular challenges.


In my 20s and 30s I had a full head of hair on my scalp. Yes, those were the days of hair dryers and gel. Then it happened. One by one they moved on. I am quite OK with being “hair challenged” and I have no plans to visit the hair replacement specialist. Thank goodness I have a nicely shaped head.


This brings me to my main point, not about hair, but about Moe the barber.


The irony is that the shorter my hair is, the more I have to see Moe. Moe is a relatively new relationship in my life.


He does great work running his modern day barber shop and is quite a character. It’s a cool environment and he is equally interesting.


What I love about Moe is that he knows each of his clients by name. He knows who they are as people. He treats everyone like a human who has a story.


Why does that matter?


Talent. Resources. Capital. These are all common words used in the industry that I am a part of. I believe people mean what they say.


See, Moe doesn’t treat his clients like resources, capital, or talent.


For my colleague getting the hair transplant, he ultimately desired to be seen, valued, and accepted as unique and valuable. I feel so strongly about the work that I do because all of us have a need to find a place that treats us as individuals, not as commodities to be bought or traded. 


We need to know that we all matter. Especially in times like these.


You matter…


Along the road with you,




P.S. Our mission has always been to take a more human approach to helping our clients through transitions. We’re honoured that HR professionals have chosen us again as the top provider of outplacement solutions and leadership development in the HR Reporter Readers’ Choice Awards.


P.P.S. We’re here to walk with you through your organization’s challenges and successes during this period of transition. Reach out to Jason Parks, VP of Business Development at or 1-877-256-2569 ext 600 to chat about how you can support your team.