CareerJoy FAQ

Why CareerJoy?

You may be asking yourself, who am I and what work am I best suited for? How do I learn what careers are out there? What do I need to do? At CareerJoy, we offer expert advice, tools, and coaching resources to help our clients answer these types of career questions.

CareerJoy™ was founded by Canada's Career Coach, Alan Kearns who is a Workopolis career expert, author of Get the Right Job Right Now!, and a regular contributor to Canadian media on the latest trends in careers and career development in Canada. Our team of coaches is uniquely trained to help you achieve career success – both personally and financially. All of our coaching is practical, authentic, and personal. We are affiliated with, Workopolis, and Workcabin and have been chosen as the official career coaching firm for the alumni of Carleton University, Queens University and Athabasca University.

Our approach and expertise are continually strengthened by our relationships with real-time organisations. These connections help us keep abreast of the changing demands in the workplace and marketplace. We are proud to have worked with the following organisations including, Deloitte&Touche, Calgary Flames, Osler Law Firm, Ontario Ministry of Health, Public Safety Canada, and OAHRP

Through our sophisticated assessment tools and programs, we have created a framework to help bring clarity to your career. Within that framework, each and every step you take is tailored to your unique needs, talents, and abilities. Through one-on-one coaching, we are committed to helping you reach your career potential as efficiently as possible. And best of all, because we offer distance coaching, our services and tools are available virtually anywhere.

How can I get started?

As a starting place, many clients begin their journey with CareerJoy by meeting for an initial consultation with a CareerJoy Certified Coach. This consultation can be done face-to-face (in Toronto, Montreal, Mississauga, Ottawa, Kingston, Calgary, Edmonton, Vancouver and Halifax), by phone or via Skype (anywhere) and is built around our Career Assessment Tool, a critical review of your current resume, and a 45-minute one-to-one meeting with a coach. Our Career Assessment Tool is an in-depth questionnaire that will help you to gather your thoughts before your meeting and, in turn, it will give your coach a solid understanding of you and the issue(s) you are trying to resolve. Sharing your resume and completing the Assessment Tool ensures that the consultation is an intentional meeting, its purpose is to help you develop a strategy for moving forward in your career.

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What types of services do you offer?

1. Professional Resume writing

In this competitive market, you need to package yourself to get through the door of those top jobs. We know how to make your abilities and experience outshine the competition. Through various packages, we customize a unique resume and cover letter just for you.

2. Career Identification for Professionals

Because you are unique, you deserve a career that is tailored to your strengths and talents. So stop wondering what career would suit you best. We have the tools you need to explore your options. Through one-on-one coaching sessions, our team will help you identify your best career fit.

3. Career Transition Program

Shake off the fear and frustration that surrounds career transitions. If you’re in the wrong job, it’s time to make it right. Our coaches will lay out the path to your new career. We’ll help you through each step in the process of moving from where you are to where you should be.

4. Job Search, Resume, Personal Branding & Interviews

Finding those hidden jobs in today’s online market is harder than it seems. We have the tools to get you through the interview door, and fast. And since we are not paid by companies to find people, we guarantee you the unbiased advice you need to take that next step.

5. Career services for Employers, including Workshops, Leadership Coaching & Transition Services.

As an employer, you want to improve employee purpose, confidence, and productivity. Bottom line: if you improve these, you improve your organization. Being proactive on these issues means that as an employer you offer new employee success programs, high potential leadership programs, leadership team programs, outplacement services, employee workshops and events, or organization-specific career development programs

What other services does CareerJoy offer?

We help with every aspect of career planning including, public sector career development, leadership coaching, student program planning, post-retirement career planning, free WEBinars and career development webinars, MBA career identification, outplacement services, speaking, workshops, events and more.

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Who should work with a CareerJoy coach?

If you have career issues or questions you wish to resolve, CareerJoy is for you. Whatever your career challenge, we have trained professionals who will provide clear, unbiased advice. Whether you need help moving forward in your current job, want advice about whether and how to make a career transition, or you just want objective tools to identify your talents and abilities, call us: we can help bring all of your career options into focus.

Is this another test?

We won't tell you what colour you are or give you a Myers-Briggs personality test to determine your career future. These one-size-fits-all types of tests are only a very basic start and they have two main limitations. First, they are not sophisticated enough to tailor the results to the uniqueness of the individual. Therefore, you end up with a list of very general options that may or may not suit your particular talents and needs. Second, these generic tests are never current enough to point you to your options in real time, the choices that actually exist for you on a day-to-day basis.

The greatest value of our coaches is they draw on real world knowledge and opportunities and can tailor these to your unique situation.

Shouldn’t I be able to figure this out myself?

Not necessarily. Lives and careers are complicated. There are many critical choices to be made and factors to weigh – most that you probably have never considered.

The research of Ron Rensick, a psychologist at the University of British Columbia, uncovered a phenomenon called “change blindness,” where people struggle to see even obvious changes in otherwise identical photographs. At CareerJoy, we have found that most people undergo a similar struggle in identifying the changes they need to make in their careers and lifestyles.

It is often easier to experience that Aha! moment when you have the benefit of an objective person who can see your issues more clearly. And our team of trained coaches is here to do just that.

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When/where do coaching sessions take place?

Our sessions are all 1-1 (not in a group format) and therefore, are built around your specific needs and goals. You can visit us in person at our offices in Toronto, Montreal, Mississauga, Ottawa, Kingston, Halifax, Calgary, Edmonton and Vancouver. If you are not near our offices, keep in mind that 1-1 coaching via Skype is equally effective and more flexible for many professionals. In fact, the majority of our clients from a variety of countries, are coached remotely and have had terrific success. A good way to start is to reach out for a compimentary conversation with Brittany Knapp,  Manager of Client Services toll free at 1.877.256.2569, email or fill out this form to book an initial appointment. We will work around your professional schedule.

Who are your clients?

Our clients come from all fields and levels. 25% of our clients are young professionals, 65% of our clients are mid-professionals & the balance are more senior executives or students. They call us because, like you, they need help with a specific issue and/or are frustrated in their current position. They may feel like their career is stalled, or that they have settled for second-best and are itching for more. A lot of the people we see have shifted their perspective on work and are beginning to view their career as an important part of their lifestyle. In addition to seeking more work-life balance, they want to achieve financial success without compromising who they are.

How long does the coaching process take?

The advice you receive in the initial one-on-one consultation may be enough to help you get your career on track. If you sign up for one of the programs listed on our services page, you will work through a number of coaching sessions in order to reach your goals. The framework for the coaching sessions are the assessments and tools provided with each program. Sessions are generally an hour long. Each program is designed to help you reach your career goal as efficiently as possible. But keep in mind that each step in the process will provide you with strategic career information you can put to use right away.

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How is CareerJoy different from a recruiting company?

Unlike recruiting companies, we work only for you – not a hiring manager. And once you have worked with us, you won’t need a hiring agency. That’s because we will lead you step-by-step to reaching your career goals.

Does everyone make a significant change?

As a result of coaching, some people do make a total career transition. However, the majority of our clients use career coaching to clarify their career goals and to improve their current job situation. Our job is not to recommend that you quit your job or go back to school and start over. It is to help you discover what is working in your career, what isn’t, and how you can improve it.

Through coaching, we guide you through the steps that will help you understand your feelings and abilities as they relate to your career. As your needs come into focus, so will your career objectives.

What is involved in an initial consultation ?

We start with an initial one-on-one consultation – either in person or by phone. The session gives you an opportunity to express your thoughts about your career and to answer questions designed to assess your suitability for our programs. Through the assessment, we’ll be able to recommend the next step that matches your needs. Often, we can offer insights that are immediately useful in your situation and sometimes the assessment is all you need to achieve career satisfaction.

Can you help if I’m a student?

Yes. We help many students figure out what career path really suits them, then guide their course and program selection early. When you are investing so much time, energy and money in education, it is comforting to know that you are lining up core courses that will optimize your career options and make that inevitable job search easier.

What about fees and how do I pay?

The average person invests over $40,000 in post-secondary education, this is taking your education & turning that into a smart career path. We have a wide variety of career coaching packages and resume services. Our Resume Programs range in price from $299 to $749 with several packages offering one or more individual coaching sessions. Each career coaching program is personalized and tailored for the individual, and range in investment from $699 -$5,100.

We understand that the need to reconsider your career can be a sudden realization, and that you may not have budgeted for the investment needed to make the kind of career change you're envisioning. We can be flexible in our payment arrangement, offering no-interest payment plans, if this will help you get into the career that fits you better. We accept all major credit cards.

What do I get for my investment?

Working with our team of career coaches at CareerJoy means you will enjoy a more personalized, customized approach to career coaching through one-to-one rather than group sessions. Our coaches provide strategic, yet practical, career advice and guidance. In addition, we are known for our innovative framework which includes multiple tools and a team approach.

Will you help me find a job?

Yes! We can help you find the next job in your career path. Since we aren’t paid by companies to find people, we will honestly assess your abilities and needs and we will give you unbiased, valuable advice. we help our clients find work faster and with less stress.

After working with you, will I find success?

Our success is proven, we are the offical career coaching company for the Alumni of Queens, Ahtabasca, York, OCAD, Ryerson, HRPAO & other professional associations. Research shows that 94% of business professionals who invest in a career coach advance with less stress, into a better position with more income. Using a career coach isn’t admitting failure; it’s a strategic investment. 

And the success stories of our clients is proof - learn from our clients about the different ways that we can help transform your career and your life.

What is a Biographical Career Report™?

The Biographical Career Report or BCR is a 30-50 page personalized career analysis report, created by working one-on-one with your coach to highlight and examine your most fulfilling achievements and experiences. These are reviewed independently by one of Careerjoy's certified BCR writers who compiles a report of their analyses. The BCR provides the foundation clients need to evaluate future career ideas and ventures and assist them in filtering out career paths and options that would not be a good fit.

Will my confidentiality be protected?

Our privacy policy gives you our guarantee that your information and profile will not be shared.

What happens if I don't use all of the coaching sessions due to a change in my personal or professional life?

The majority of our clients utilize all of the coaching sessions in their program. However, we recognize that circumstances can change while going through the program. If you have started the program and your circumstances change, we would be pleased to offer you a credit of any outstanding services towards future career development within a period of 18 months with our company.

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For further information, contact Brittany Knapp, Manager of Client Services @ 1.877.256.2569 or

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