CareerJoy FAQ

You may be asking yourself: who am I and what work am I best suited for? How do I learn what careers are out there? What do I need to do? How can I help my staff with their career development or transition? At CareerJoy, we offer expert advice, tools, and coaching resources to help our clients answer these types of career questions.

CareerJoy™ was founded by Canada’s Career Coach, Alan Kearns, author of Get the Right Job Right Now! and a regular contributor to Canadian media on the latest trends in careers and career development in Canada. Our team of coaches is uniquely trained to help you achieve career success – both personally and financially. All of our coaching is practical, authentic, and personal.

Our approach and expertise are continually strengthened by our relationships with real-time organizations. These connections help us keep abreast of the changing demands in the workplace and marketplace. We are proud to have worked with such organizations as Alcatel, Canada Mortgage & Housing Corporation, Deloitte, the Government of Canada, Grand & Toy, Heart & Stroke Foundation, the Ottawa Senators, Petro Canada, PricewaterhouseCoopers, and Subaru, to name a few. Additionally, we have been chosen as the official career coaching firm for the alumni of Athabasca University, Bishop’s University, Carleton University, Schulich School of Law at Dalhousie University, New Brunswick Community College, University of New Brunswick Faculty of Law, Nipissing University, Ontario College of Art and Design, Queen’s University Faculty of Law, Ryerson University, University of Toronto, University of Windsor Law School, and York University.

Through our sophisticated assessment tools and programs, we have created a framework to help bring clarity to your career. Within that framework, each and every step you take is tailored to your unique needs, talents, and abilities. Through one-on-one coaching, we are committed to helping you reach your career potential as efficiently as possible. And best of all, because we offer distance coaching, our services and tools are available virtually anywhere.

CareerJoy works – we guarantee it.

CareerJoy offers a multitude of services for both Individuals & Employers, including:

If you have career issues or questions you wish to resolve, CareerJoy is for you. Whatever your career challenge, we have trained professionals who will provide clear, unbiased advice. Whether you need help moving forward in your current job, want advice about whether and how to make a career transition, or you just want objective tools to identify your talents and abilities, call us: we can help bring all of your career options into focus. If you are an employer, you can rely on CareerJoy’s multitude of services to assist you, your staff and your organization in the areas of career and leadership development and organizational transition.

Our clients come from all fields and levels. Twenty-five percent of our clients are young professionals, 65% of our clients are mid-professionals, and the balance are more senior executives or students. They call us because, like you, they need help with a specific issue and/or are frustrated in their current position. They may feel like their career has stalled, or that they have settled for second-best and are itching for more. A lot of the people we see have shifted their perspective on work and are beginning to view their career as an important part of their lifestyle. In addition to seeking more work-life balance, they want to achieve financial success without compromising who they are.

Yes. We help many students figure out what career path really suits them, then guide their course and program selection early. If you are choosing post-secondary options and need help with your decisions, this is the program to you. When you are investing so much time, energy and money in education, it is comforting to know that you are lining up core courses that will optimize your career options and make that inevitable job search easier. If you have already graduated, our Foundational programs will be a better fit for you.

Not necessarily. Lives and careers are complicated. There are many critical choices to be made and factors to weigh – most that you probably have never considered. The research of Ron Rensick, a psychologist at the University of British Columbia, uncovered a phenomenon called “change blindness,” where people struggle to see even obvious changes in otherwise identical photographs. At CareerJoy, we have found that most people undergo a similar struggle in identifying the changes they need to make in their careers and lifestyles. It is often easier to experience that “aha!” moment when you have the benefit of an objective person who can see your issues more clearly. And our team of trained coaches is here to do just that. Additionally, research shows that 94% of business professionals who invest in a career coach advance with less stress, into a better position with more income. Using a career coach isn’t admitting failure – it’s a strategic investment.

We won’t tell you what colour you are or give you a Myers-Briggs personality test to determine your career future. These one-size-fits-all types of tests are only a very basic start and they have two main limitations. First, they are not sophisticated enough to tailor the results to the uniqueness of the individual. Therefore, you end up with a list of very general options that may or may not suit your particular talents and needs. Second, these generic tests are never current enough to point you to your options in real time, the choices that actually exist for you on a day-to-day basis. Our coaches offer great value by drawing on real-world knowledge and opportunities and can tailor these to your unique situation.

Our coaching sessions are all one-on-one (not in a group format) and therefore, are built around your specific needs and goals. You can visit us in person at any of our offices in Toronto, Montreal, Mississauga, Ottawa, Kingston, Halifax, Calgary, Edmonton or Vancouver. If you are not near our offices, keep in mind that one-on-one coaching via Skype is equally effective and more flexible for many professionals. In fact, we coach individuals from a variety of countries all over the world remotely and have had terrific success. A good way to start is to reach out for a compimentary conversation with Brittany Knapp, Manager of Client Services toll free at 1.877.256.2569. Alternatively, email or fill out this form to book an initial appointment. We will work around your professional schedule.

The advice you receive in the initial one-on-one consultation may be enough to help you get your career on track. If you sign up for one of the programs listed on our Individual Services page, you will work through a number of coaching sessions in order to reach your goals. The framework for the coaching sessions are the assessments and tools provided with each program. Sessions are generally 45 minutes to one hour long. Each program is designed to help you reach your career goal as efficiently as possible. But keep in mind that each step in the process will provide you with strategic career information you can put to use right away.

Unlike recruiting companies, we work only for you – not a hiring manager. To be clear, we are not hired by companies to fill positions for them. We are career consultants and coaches, and will coach you through every step of your career transition process to help you find your best career experience. And once you have worked with us, you won’t need a hiring agency. That’s because we will lead you step-by-step to reaching your career goals.

As a result of coaching, some people do make a total career transition. However, the majority of our clients use career coaching to clarify their career goals and to improve their current job situation. Our job is not to recommend that you quit your job or go back to school and start over. It is to help you discover what is working in your career, what isn’t, and how you can improve it. Through coaching, we guide you through the steps that will help you understand your feelings and abilities as they relate to your career. As your needs come into focus, so will your career objectives.

We have a wide variety of career coaching packages and resume services. Our Resume Programs range in price from $299 to $749 with several packages offering one or more individual coaching sessions. Our Career Coaching Programs are personalized and tailored for the individual. They range in investment from our “Essential” programs at $699, to our “Foundation” programs from $1100 to $1900, to our Professional programs from $2600 to $7100, and our Leadership/Executive programs  from $5000 to $10,000.

We understand that the need to reconsider your career can be a sudden realization, and that you may not have budgeted for the investment needed to make the kind of career change you’re envisioning. We can be flexible in our payment arrangement, offering no-interest payment plans, if this will help you get into the career that fits you better. We accept all major credit cards, e-transfer payments, as well as PayPal.

Working with our team of career coaches at CareerJoy means you will enjoy a more personalized, customized approach to career coaching through one-to-one meetings rather than group sessions. Our coaches provide strategic, yet practical, career advice and guidance. In addition, we are known for our innovative framework which includes multiple tools and a team approach. CareerJoy works – we guarantee it! Although we cannot guarantee you a job, we do guarantee your satisfaction with our services. We match each client with the coach we feel is the best fit. If a client were to decide that the coach they are working with is not their best fit, we will find you a more suitable match.

Yes! We can help you find the next job in your career path. Since we aren’t paid by companies to find people, we will honestly assess your abilities and needs and we will give you unbiased, valuable advice, which in turn you can use to land your next opportunity. We help our clients find work faster and with less stress.

The majority of our clients utilize all of the coaching sessions in their program. However, we recognize that circumstances can change while going through the program. If you have started the program and your circumstances change, we would be pleased to offer you a credit of any outstanding services towards future career development within a period of 18 months with our company.

Yes! Should you complete a program and wish to go further, we can customize ‘à la carte’ options to suit your needs. Just ask your coach for further details.

Our privacy policy gives you our guarantee that your information and profile will not be shared.

As a starting place, many clients benefit from a complimentary 15-minute “career chat” by phone or Skype with one of our team members to discuss your unique career needs.

For those individuals who would like to explore their career situation in more depth, we can offer a consultation with a CareerJoy Certified™ Coach. This session gives you an opportunity to express your thoughts about your career and to answer questions designed to assess your suitability for our programs. Through the assessment, we’ll be able to recommend the next step that matches your needs. Often, we can offer insights that are immediately useful in your situation and sometimes the assessment is all you need to achieve career satisfaction.

This 45 minute consultation can be done face-to-face, by phone or via Skype and is built around our Career Assessment Tool™ and a critical review of your current resume. Our Career Assessment Tool™ is an in-depth questionnaire that will help you to gather your thoughts before your meeting and, in turn, it will give your coach a solid understanding of you and the issue(s) you are trying to resolve. Sharing your resume and completing the Assessment Tool ensures that the consultation is a valuable meeting as its purpose is to help you develop a strategy for taking that next step in your career. Should you decide to move forward with any of our programs (valued at $1100 or greater), we will credit the full cost of the consultation ($99 + tax) back to you.

For further information, contact Brittany Knapp, Manager of Client Services at 1.877.256.2569 or