[FLR] “12 Hot Business Lessons From Starbucks CEO” | Friday Leadership Report

Happy Friday,


Last year while on vacation in Dublin, we were looking for WiFi access, as my family didn’t have that set up at home. Our go-to place? A coffee shop.
You guessed it – Starbucks. Funny how things have changed in the world, when what you really need even more than caffeine is access to WiFi. Starbucks has built a global brand on providing more.
More seats, more meeting space, more community. By providing more, this leads to we, the consumer, getting more value & giving more value to this brand. Leadership as all about providing more.


Inc. | 12 Hot Business Lessons From Starbucks CEO Howard Schultz


Forbes | What Starbucks CEO Taught Me About Communication And Success


HBR | How Starbucks Trains Customers to Behave



CJ When Opportunity Knocks, Say Yes & Open The Door
Youtube | How to Order a Coffee at Starbucks


Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo. Find new ways to see. Never expect a silver bullet. Get your hands dirty. Listen with empathy and overcommunicate with transparency. Tell your story, refusing to let others define you.

– Howard Schultz, CEO of Starbucks

Leading, along the road with you!




P.S. Don’t forget to register fore next CareerClass | Social Media & Your 3D Personal Brand | Learn.Grow.Succeed! Wednesday, December 17, 2014 – 12:00pm – 1:00pm. Click for more information & to register.

P.P.S. Are you looking to identify, develop, and support leaders within your organization?Start the conversation today to learn how the CareerJoy team can help you. Our VP Corporate, Lee Grant, can help you get started: 1-877-256-2569 x 400.