[FLR] How Great Leaders Apologize

June 24, 2016 | The Two Words Edition   Happy Friday,   “I’m sorry.”    Two words we can all relate to. It shows that you are honest, vulnerable, and desire to do better.   It mostly shows that you are human. Who doesn’t want to do their best work for a leader who can acknowledge where they didn’t live up to their personal or

[MMM] Making Work More Human

June 20, 2016 | The “Better” Edition   Good Monday Morning,   Back in the 90s was my first experience with seeing a colleague get a hair transplant. It was early days in that booming industry and let’s just say I don’t think the Doc did that great job on his scalp. Maybe I was paying

[FLR] Tom Brokaw on How to Talk to Anyone

June 17, 2016 | The “Relate” Edition   Happy Friday!   One of the key lessons I learned early in business was the importance to be able to connect with a wide variety of people. See, I’m like you. I have a tendency to connect with those that I relate easily to.   That we are

[MMM] This Trade at Work Really Works for all of us

June 13, 2016 | The “Trade” Edition   Good Monday Morning,   I am fortunate that my parents chose Canada. Although, truth be told, I am not sure why they didn’t move to Vancouver rather than planting our family in Toronto.   Canada is an amazing country. I always say that I was born in Ireland,

[FLR] Government Leadership; Investors, Innovators & Risk Takers

June 10, 2016 | The “Public” Edition   Happy Friday!   Next week is a very important week in Canada – it’s National Public Service Week. The theme is “proudly serving Canadians.”   There are almost 500,000 employees working in Federal departments, agencies, crown corporations, RCMP & the Canadian Forces. In my travels, I talk with a

[MMM] The Two Most Important Qualities for Leadership Success

June 6, 2016 | The “Patterns” Edition   Good Monday Morning,   You may know by now that I am a “car” guy. In fact, my licence plate says “CarJoy”. I’m now outing myself if I happen to drive really fast by you on the highway. I don’t drive recklessly but I am not driving at

[FLR] 2 Personality Traits Found in Successful Leaders

June 3, 2016 |The “Extrovert/Introvert” Edition   Happy Friday!   There has been much discussion around the personality types of leaders. There are so many types of leadership personalities: the Jack Welch way, the Steve Jobs way, the Justin Trudeau way…   What is the best personality type of a leader?   Yours.   The reality is that all kinds of

[MMM] Stephen Spielberg’s Career Advice to His Children (& the Rest of Us Too)

May 30, 2016 | The “Whisper” Edition   Good Monday Morning,   I was in Philadelphia a couple of years ago and, yes, I did climb the stairs at the Philadelphia Museum of Art where that the famous scene of Rocky was filmed. No, I didn’t get to see the Flyers play (much to my best

[FLR] 4 Critical Habits of the Best Leaders

May 27, 2016|The “Habit” Edition   Happy Friday!   We all have them: habits. Successful leaders are those who have effective habits.   The root word of habit comes from the latin habitare meaning to live, dwell, stay & remain. Habits are like that. We stay in a certain state, the great news is that all of

[MMM] #Elbowgate, Chewbacca, & Joy @ Work

May 16, 2016 | The “Viral” Edition   Good Tuesday Morning,   The internet almost broke this past week. Well, that may be a bit of an exaggeration, however when #elbowgate broke it made me ponder how, even at the highest levels of our land, that tempers can get out of control and that life is full of